Here are three types of background information that the Shelby County Sheriff’s Office provides to our customers. Please read each type of request to see what category your request falls under, then click the link to send your email question to that office. A main telephone number is provided should you need to call for further details.
BUREAU OF PROFESSIONAL STANDARDS AND INTEGRITY (BPSI)
Law enforcement agencies or other organizations requesting disciplinary records or the employment history of current or former Shelby County Sheriff’s Office (SCSO) employees should send their email request to the SCSO’s Bureau of Professional Standards and Integrity (BPSI) office at firstname.lastname@example.org. This request must be accompanied with a form titled “Authorization for Release of Personal Information” and signed by the current or former SCSO employee. BPSI will compile the disciplinary records and/or employment history, then email the documents to either the SCSO Human Resource’s Office or the Chief Policy Advisor Office (depending on the nature of the request) who can then officially release the information from the SCSO back to the requestor. Click HERE for the BPSI webpage. You may call BPSI at their main desk number at (901) 222-5700 if you have further questions.
RECORDS & IDENTIFICATION (R&I)
Law enforcement agencies, other organizations, and citizens requesting certain background records from Shelby County, Tennessee (such as arrest records) should send their requests to the SCSO Records and Identification (R&I) office at e-mail address RNISupervisoryStaff@shelby-sheriff.org or call 901.222.4944 between 8:00 am - 4:00 pm for assistance.
Call contact Central Records at 901.636.3650, Monday - Friday (except holidays), 8:00 am - 4:30 pm if you have questions. Some information requests include a pay for service fee. Some requests must be accompanied with a form titled “Authorization for Release of Personal Information” and properly signed by the person whose record is being requested.
There is a detailed frequently asked questions page for R&I regarding obtaining copies of police reports, finger printing, identification, and service fees. To view it on the SCSO webpage, click HERE, or navigate to the administration tab, then choose Records & Identification. The R&I mission statement reads, “... Records and Identification Section is to provide comprehensive, reliable, speedy and cost-effective support services in the most efficient manner to the Shelby County Sheriff’s Office, law enforcement agencies, other government agencies and the general public. These services are offered in specialized and technical areas of AFIS identification, misdemeanor citation processing, records management and document imaging.” Call R&I at their main desk number at 901.222.4944 if you have further questions.
PUBLIC RECORDS REQUEST
If you are someone who wishes to request specific public records of the SCSO, you should click HERE, or navigate to the resource tab, then choose public records request and follow the detailed instructions. Call the Chief Policy Advisor's office at 901.222.5656 if you have further questions.
*SPECIAL NOTICE - BACKGROUND CHECKS
The SCSO does not conduct background investigations. You may contact the Tennessee Bureau of Investigations for that service at https://www.tn.gov/tbi/divisions/cjis-division/background-checks.html